how to cancel carmax appointment  

To cancel a CarMax appointment, follow these steps:

  1. Visit the CarMax Website: Go to the official CarMax website ( on your web browser.
  2. Log into Your Account: a. If you have a CarMax account, log in using your credentials. b. If you don’t have an account, proceed to the next step.
  3. Find Contact Information: Look for a “Contact” or “Help” section on the website. It might be in the main menu or in the footer of the page.
  4. Locate Customer Service: Find the customer service contact details, which may include a phone number and/or an email address.
  5. Contact CarMax: a. Call the provided phone number to speak with a CarMax representative about canceling your appointment. b. If you prefer email, send a message to the provided email address explaining that you’d like to cancel your appointment and provide relevant details.
  6. Provide Appointment Information: When contacting CarMax, be prepared to provide your appointment details, such as your name, appointment date, and location.
  7. Verify Cancellation: Request a confirmation of the cancellation either through email or by asking the representative during your call.

If you’re unable to find the contact information on the website, consider visiting the nearest CarMax location in person and speaking with a staff member to assist you with the cancellation process.

Always make sure to cancel your appointment within a reasonable timeframe to allow CarMax to adjust their schedule accordingly and provide slots to other customers.

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